Smilii - Scheduled Network Infrastructure Maintenance – Maintenance details

Scheduled Network Infrastructure Maintenance

Completed
Scheduled for June 17, 2025 at 10:00 PM – June 18, 2025 at 12:00 AM

Affects

Website

Under maintenance from 10:00 PM to 12:00 AM

My Smilii - Customer Portal

Under maintenance from 10:00 PM to 12:00 AM

Servers

Under maintenance from 10:00 PM to 12:00 AM

NYC

Under maintenance from 10:00 PM to 12:00 AM

Mail

Under maintenance from 10:00 PM to 12:00 AM

Outbound

Under maintenance from 10:00 PM to 12:00 AM

Updates
  • Completed
    June 18, 2025 at 12:00 AM
    Completed
    June 18, 2025 at 12:00 AM
    Maintenance has completed successfully
  • In progress
    June 17, 2025 at 10:00 PM
    In progress
    June 17, 2025 at 10:00 PM
    Maintenance is now in progress
  • Planned
    June 17, 2025 at 10:00 PM
    Planned
    June 17, 2025 at 10:00 PM

    Smilii will be performing scheduled network infrastructure maintenance to improve performance and scalability in our NYC1 region during the above maintenance window.

    Expected Impact: During this maintenance period, customers may experience brief intermittent connectivity issues including:

    • Temporary delays or service interruptions for hosted applications and websites

    • Potential timeouts when accessing control panel features for up to 5 minutes

    • Brief delays with API requests and automated services

    • Possible short interruptions to load balancing and container services

    We will work to minimize any disruption and expect most services to remain fully operational throughout the maintenance window. Any brief interruptions should resolve automatically as the maintenance progresses.

    We apologize for any inconvenience and appreciate your patience as we work to improve our infrastructure for better long-term performance and reliability.